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When you call 800.435.4112 or send an e-mail message
to dstvision@dstsystems.com,
there is a team of dedicated and
knowledgeable individuals ready to address your needs. Over
time, we will introduce each of the team members who are
committed to providing you with the best possible customer
service and a positive DST Vision™ experience.
Marchai Ashley brings unique perspectives to her position
as Product Specialist on the Vision® support team.
Prior to joining the Vision team one year ago, she worked
for DST Systems-subsidiary, National Financial Data Services
(NFDS), where she supported relationships with various mutual
fund companies. Through her work with NFDS, Marchai learned
first-hand that Vision is a critical tool for advisors and
an efficient resource for broker/dealer back-offices. When
an opportunity arose at DST Vision, she was excited about
working with a product she already knew.
Marchai’s other perspective comes as an investor.
She understands what investors like her expect from their
financial advisors, and enjoys helping advisors provide a
tailored and professional approach to meeting their clients’ needs.
Marchai provides a personal touch to her customer interactions. “Sometimes
advisors are intimidated by the Internet in general,” said
Marchai. “By providing a hands-on approach and individual
service, I can help them realize that the Vision Web site
is very easy to use.” Advisors have appreciated and
recognized her help with complimentary e-mail messages.
Marchai’s outside interests include caring for her
13-year-old son and eight-year old daughter, who enjoy basketball
and outdoor activities. In her spare time, she helps raise
funds for the Leukemia & Lymphoma Society®.
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