When we introduced DST Vision™ five years ago, we
hoped you would embrace it as a solution to many of
your account management needs. Your response has lead to
significant growth in usage of the Web site. For instance:
•
In July 2003, there were 60 percent more unique
active users than in July 2002. During that same period,
monthly site traffic increased 42 percent to more than
nine million hits.
•
Advisors with established portfolios jumped
seven-fold in the 18 months ending June 2003.
This ongoing growth in site usage has increased demand
on support teams. The Customer Intelligence Group – which
handles all daily Vision enrollment, phone, and administrative
support – recently added four new associates.
